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Mixergy Support Hub
Homeowners and Residents
Homeowners and Residents
Quick start and user guides, basic troubleshooting, careplan and warranty information.
Mixergy App
Quick Start Guide
Hot Water levels and Boost
Schedules and smart control
What is Grid Assistance?
App Settings and Controls
Understanding heat sources
Understanding energy tariff settings
Understanding your hot water use
Cleansing cycle
How Mixergy chooses when to heat
Using Solar & Heat Pumps
Using Solar PV
Using a Heat Pump
Combining solar and a heat pump
Your Mixergy
About your Mixergy Tank
The Mixergy Gauge
Transfer ownership of a Mixergy account
Mixergy Voice Controls
FAQs
Mixergy iHP X FAQ
Mixergy with a Heat Pump FAQ
Mixergy with Third-Party Solar Diverters FAQ
Mixergy Cube X FAQ
Advanced Features and Settings
Frost Protection
Heat Geek Mode
Troubleshooting: Mixergy App
The Mixergy App won’t let me register my tank
No verification email
Error Messages or Codes During First-Time Setup
Error When Entering Your Address During Setup
Schedules Have Disappeared or Stopped Working
App Crashes During Use
See less
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Troubleshooting: Tank
Tank Isn’t Producing Hot Water
App or Tank Not Connecting to the Internet
Is the Solar PV working with my tank?
My tank is not connecting to the internet
My tank is not following the schedule
Maintenance and Care
Maintaining your Tank
Mixergy X Warranty information
iHP X Warranty Statement
Care Plan
Care Plan Diagnostics Guide
Care Plan Terms and Conditions
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