Troubleshooting: Mixergy App
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      1. Mixergy Support Hub
      2. Homeowners & Residents
      3. Troubleshooting: Mixergy App

      Error When Entering Your Address During Setup

      If you get an error message when entering your address in the app, the tank may still be linked to a previous account.

      Resetting the tank

      • Press and hold both the Boost Down and Power buttons on the tank for about 15 seconds
      • This will remove the previous registration and allow you to register the tank to your account
      Need support? Call our Homeowners & Residents line on 01865 595 875.
      Hours: Monday to Friday, 09:00 – 17:00.