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Mixergy Support Hub
Homeowners and Residents
Homeowners and Residents
Quick start and user guides, basic troubleshooting, careplan and warranty information.
Mixergy App
Quick Start Guide
Viewing your Hot Water Levels
Using the Automatic Schedule Control
Holiday mode scheduling
Set your Energy Tariff
Understanding your hot water use
What is Grid Assistance?
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Your Mixergy
About your Mixergy Tank
Mixergy Controls
The Mixergy Gauge
Settings and Terminology
Advanced Features and Settings
Custom Heat Source
Temperature Settings
Frost Protection
Solar PV Diverter Settings and Schedule
Heat Geek Mode
Cleansing cycles
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Troubleshooting: Mixergy App
The Mixergy App won’t let me register my tank
No verification email
What is the right heat source setting?
Error Messages or Codes During First-Time Setup
Error When Entering Your Address During Setup
Schedules Have Disappeared or Stopped Working
App Crashes During Use
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Troubleshooting: Tank
Tank Isn’t Producing Hot Water
App or Tank Not Connecting to the Internet
Is the Solar PV working with my tank?
My tank is not connecting to the internet
My tank is not following the schedule
Maintenance and Care
Maintaining your Tank
Mixergy X Warranty information
iHP X Warranty Statement
Care Plan
Care Plan Diagnostics Guide
Care Plan Terms and Conditions
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