Skip to content
Go to mixergy.co.uk
  • There are no suggestions because the search field is empty.

Mixergy Cube X FAQ

A simple overview of what Cube X is, how a thermal store works, and how Mixergy’s smart technology makes it more efficient and easier to live with.

What is Cube X?

Cube-X-portraitCube X is a smart thermal store that provides reliable and efficient hot water for your home.

It’s designed to be low-maintenance, safe and simple to live with.

How is a thermal store different from a normal hot water tank?

A traditional hot water tanks store the water that comes out of your taps.

A thermal store works differently.

  • It stores heated water safely inside the unit
  • Your taps receive fresh mains water, warmed instantly through a coil
  • The stored water never mixes with your tap water

This makes thermal stores naturally safer, easier to maintain and more stable in everyday use.

What makes Cube X different from other thermal stores?

Most thermal stores act like a passive storage tank. Cube X goes further.

With Mixergy’s technology, Cube X can:

  • Heat from the top down, giving faster access to usable hot water
  • Heat only what your home needs, improving efficiency
  • Learn patterns over time to help reduce wasted energy

This means Cube X behaves like a modern, intelligent appliance rather than just a hot water tank.

Do I need to worry about legionella?

No. Because Cube X is a thermal store, the water inside the tank is not the water you wash or bathe with.

Your hot water always comes from the fresh mains supply, so legionella risk is avoided by design.

Is Cube X noisy?

No. Cube X does not use a compressor or fan. It operates quietly in everyday use.

Do I need to adjust anything day-to-day?

No. Cube X is designed to look after itself.

You do not need to change settings daily or monitor anything for normal use.

Need more help?

Call our Homeowners & Residents line: