Troubleshooting help
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      1. Mixergy Support Hub
      2. Homeowners & Residents
      3. Troubleshooting help

      App Crashes During Use

      If the Mixergy app crashes or freezes, see possible solutions below.

      Solutions

      1. Force-close the app and reopen it
      2. Check for app updates in the App Store or Google Play
      3. Restart your phone
      4. Uninstall and reinstall the app

      If problems continue, call our Homeowners & Residents line on 01865 595 875.
      Hours: Monday to Friday, 09:00 – 17:00.

      Please let us know your phone model and software version to help us investigate further.