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Go to www.mixergy.co.uk
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Installers and Contractors
Troubleshooting
Troubleshooting
Fault diagnostics and fixes for the most common issues on site.
Hot water problems
No hot water
Cylinder not heating as expected
Charge stuck at 10 to 30% (top-up pump)
Solar and diverters
PV diverter not working
Check the CT clamp and interface
Solar PV not heating the cylinder
Components
Tundish discharging
Test an immersion heater
Gauge blank, frozen or showing the wrong level
Zone valve not opening
App and connectivity
App settings causing unexpected heating
Cylinder offline or not connecting
