Find support for sensor, immersion and charge rate issues connected to the MDC0008: Heat Pump Integration Pack.
Incorrect Sensor Reading / Error Code
Cause
DIP switches on the heat pump interface incorrectly set
Solution:
- Measure resistance between COM and HOT or COLD
- Reset DIP switches as needed
Immersion Heater Energised Unexpectedly
Cause
Cylinder not set to heat pump as default source
Solution
- Check and set default heat source to ‘heat pump’
Cylinder Charging Slowly
Cause
Plate heat exchanger circulator pump not running or set too low
Solution
- Confirm the pump is:
- Running
- Set to level 3