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Mixergy Support Hub
Homeowners and Residents
Homeowners and Residents
Quick start and user guides, basic troubleshooting, careplan and warranty information.
Your Mixergy
About your Mixergy Tank
The Mixergy Gauge
Transfer ownership of a Mixergy account
Mixergy Voice Controls
Mixergy App
Quick Start Guide
Hot Water levels and Boost
Schedules and smart control
App Settings & Controls
Understanding heat sources
Understanding energy tariff settings
Understanding your hot water use
How Mixergy chooses when to heat
Cleansing cycle
What is Grid Assistance?
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Wi-Fi & Connectivity
Connect your tank wirelessly to the internet (2.0 controller)
Connect your tank to the internet (1.0 controller)
Connection troubleshooting
Online and offline functions
Using Solar & Heat Pumps
Understanding your Solar Settings
Using Solar PV
Using a Heat Pump
Combining solar and a heat pump
Advanced Features & Settings
Heat Geek Mode
Frost Protection
Troubleshooting: Mixergy App
The Mixergy App won’t let me register my tank
No verification email
Error Messages or Codes During First-Time Setup
Error When Entering Your Address During Setup
Schedules Have Disappeared or Stopped Working
App Crashes During Use
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Troubleshooting: Mixergy Tank
Tank Isn’t Producing Hot Water
Is the Solar PV working with my tank?
My tank is not following the schedule
Maintenance & Care
Maintaining your Tank
Managing your Mixergy Care Plan
Care Plan Diagnostics Guide
Product FAQs
Mixergy iHP X FAQ
Mixergy with a Heat Pump FAQ
Mixergy with Third-Party Solar Diverters FAQ
Mixergy Cube X FAQ
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